This page provides a complete overview of how your personal data is collected, used, and protected on the sglt2 platform. We believe transparency is the foundation of trust.
Last Updated: January 2026When you create an account with sglt2, we collect essential identifying information including your name, mobile number, email address, and date of birth. This data is required for KYC verification and account management. Since secure transactions are not possible without confirming your identity, we consider providing this information mandatory.
We also collect certain technical information — including your device type, browser version, IP address, and operating system. When you access the platform via mobile, your network type and app version may also be recorded for security purposes. For payments, BDT transaction details processed through bKash, Nagad, or Rocket are recorded; however, full payment card details or mobile banking PINs are never stored. Your usage patterns — such as which games you've played, how long you were active, and which sections you spent the most time in — are also automatically logged by our system.
The primary purpose of using your data is to operate the platform's services effectively. Your information is used for account verification, login security, transaction processing, and fraud prevention. We also analyse usage patterns to improve and personalise the platform, ensuring you see the most relevant games and betting options.
Your data may also be used to fulfil legal obligations. Under applicable laws in Bangladesh, we may be legally required to share information with regulatory authorities or courts when directed to do so — however, only the minimum necessary data will be disclosed, nothing more. Your contact details may also be used to send important service-related notifications, though marketing communications will only be sent with your prior consent.
The sglt2 platform uses cookies to enhance your browsing experience. Essential Cookies are required for core platform functions — such as maintaining login sessions and managing security tokens — and cannot be disabled, as the platform will not function properly without them.
Analytics Cookies are used to understand user behaviour, helping us improve page speed, navigation, and content. These cookies collect only statistical data and do not identify you personally. You can disable analytics cookies through your browser settings. Changing cookie settings while browsing on mobile may limit certain features, though core services will remain available.
Your data is stored encrypted on secure servers. All information is retained for as long as your account remains active. Following account closure, certain data may be retained for a specified period as required by law.
To protect your data, we employ industry-standard SSL encryption, firewalls, and regular security audits. sglt2 staff can only access the data necessary for their specific role, and all access is logged.
Sglt2 never sells your personal data or shares it with third parties without a valid reason. Only the transaction details necessary for payment processing are shared with authorised payment partners such as bKash and Nagad.
Data may be disclosed in compliance with lawful orders from courts or regulatory authorities. Additionally, technical service providers (such as server hosting companies) may have limited access to data under the terms of their agreements, but are prohibited from using it for any other purpose.
Sglt2 believes every user should have full control over their own data. You may contact our support team at any time to view the information we hold about you. If any details are incorrect or outdated, you have the right to request a correction, and we will action it within a reasonable timeframe.
The right to know what information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your data within the limits permitted by law.
The right to opt out of your data being used for marketing purposes.
The right to receive a copy of your personal data.
The right to request that your data processing be restricted under certain circumstances.
Sglt2 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the platform and update the "Last Updated" date at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend visiting this page regularly to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team directly. Our email: privacy@sglt2.biz — We typically respond within 48 hours. Your privacy is our top priority, and sglt2 is committed to handling your data with the utmost respect at all times.
If you have any questions about our Privacy Policy or your personal data, visit our FAQ page or open an account and reach out to our support team directly.